Frequently Asked Questions

What is NCTV?
NCTV is a 501(c)(3) not-for-profit community TV station. We provide access to, and training on, high-quality video and audio equipment for any and all Norfolk residents.  Residents can borrow equipment to film outside events or come in to the studio and use our in-house equipment to record a show in the studio. All programs created with our equipment air on our cable channels in town. See our schedule for channel numbers and lineup. 

What costs are associated with membership and equipment usage?
NONE! All of our membership, training services, and equipment usage are absolutely FREE! 

What kinds of videos can be shown on NCTV?
All videos played on NCTV must be not-for-profit. This means that we are not able to advertise for commercial businesses or for-profit ventures. The content of each show is at the discretion of each individual producer. If the station deems the content unsuitable for children, it will be played during the safe harbor hours of 10 PM-6 AM. 

What kind of training is available?
We have weekly workshops on a wide range of topics. We are also more than happy to set up small group training sessions or one-on-one sessions by appointment.  Just e-mail or call to set up a time!  Interested in learning a topic that isn't on our list?  Give us a call and ask if we are able to teach that subject.  If we know someone who knows how to do it, we're happy to set up a workshop or one-on-one session about it! 

How do I check out equipment?
Call or e-mail NCTV to reserve equipment up to two months in advance to make sure it is ready for you. Equipment usage is first-come, first-served, so the longer you wait, the higher chance there is that someone has already reserved the equipment you want. Any Norfolk resident can check out our small consumer cameras by completing a quick 5-minute training when they come to pick up the camera, but some of our more advanced equipment requires previous or more extensive training. It's also important to make sure you have completed the proper training for the equipment you want to use prior to picking it up! When you come to pick up your equipment, you'll be asked to sign a simple form stating that you take responsibility for the equipment while it is in your possession. 

Can NCTV film my event?
Our purpose is to train community members to be able to film their own events. Staff members film a handful of events when possible based on requests but are not widely available for all events. However, please don't let this discourage you because we are happy to train volunteers, and our consumer cameras are extremely user friendly! We will provide the tools you need to capture a fantastic video of your event!

Do I have to produce my show at NCTV's facility to have it aired on the channels?
No! You are free to create your show wherever works for you and we're happy to show it on the appropriate channel(s). 

How do I get my show on NCTV?
That's easy! If you create your show here, we've already got that covered. If you produce it outside of NCTV, simply bring us a digital file or a DVD, and we will convert it to the right format for our playback system.

How is NCTV funded?
NCTV is funded by cable subscribers. A small percentage of the cable portion of each subscriber's bill is donated to NCTV by each cable company (Verizon and Comcast). A common misconception is that we are part of the Town Government but in reality, we are a completely separate nonprofit organization. 

Can I get a DVD copy of a program I saw on NCTV?
Probably! We happily sell copies of programs for which we have permission. If we air a program from another town, we will not copy their work but will direct you to the source. For our own programs, the cost per DVD is $10. We may not be able to sell copies of some programs we produce at the request of the producer or parent. We accept cash, credit, or check made payable to NCTV.

Can I watch NCTV if I don't subscribe to cable?
You won't be able to watch through your TV service but most of our videos (including government meetings) are on our YouTube page for on-demand viewing. Some programs may not be online at the request of the producer or parent but the majority of our shows end up on YouTube channel!

How old do you have to be to join NCTV?
All ages are welcome at NCTV! Minors under 18 are required to have a signed parental consent form prior to using the facility or equipment, and parents should plan on coming with their child to NCTV workshops or shoots. We train volunteers of all ages young and old, so don't let your age stop you!

Who can join NCTV?
Anyone from Norfolk or a surrounding town can join NCTV by filling out a simple membership form. No experience is necessary!

What equipment does NCTV have for the public to use?
All of NCTV's cameras are high definition (HD). We have small consumer cameras that are simple to use as well as larger more professional cameras for users who are interested in having more control over their production. We also have a GoPro camera which is small enough to fit into tight spaces and durable enough to accompany you on a few adventures! Our studio is also fully equipped. To learn more specifics about the equipment we have, please


Have additional questions that aren't covered here? Contact us!